Staff Well-being
Corporate policy towards employee well-being has been shown to reduce occupational health issues and absenteeism; but it also leads to engaged employees who feel a sense of purpose and a connection with their employer through an awareness of their well-being at work and how this affects them outside the workplace.
When your employees thrive, so does your company. By attracting the right staff and gaining their loyalty through engagement and good practice in the workplace, a positive experience is created at work and productivity, teamwork and customer satisfaction all improve – particularly important factors in the hospitality industry.
When developing Beverlecs SmartBars, we have made staff well-being a priority by removing those factors which generate stress in a busy hospitality environment. We have studied the best way to deliver a seamless service by identifying the conflicts between product and price identification, serving the product, transaction handling and customer interaction.
By linking the point of service with the point of sale, thereby removing the need to remember products and prices, Beverlecs SmartBars gives your staff more time to interact with your customers and the opportunity to offer excellent service while removing the risk of inaccuracies and disputes.
Staff well-being extends far beyond their customer facing role. Back of house activities such as end of shift and end of day cash up and balancing can be stressful and time-consuming, yet they are an essential part of maintaining accountability in a cash-based business. Beverlecs SmartBars provides a running account for each staff member directly linking what they have served with the revenues they have achieved, thereby simplifying shift and end of day completions. Stock control is also directly linked to this process providing accurate consumption totals to aid cost effective ordering and accurate stock management.
By removing fragmented back of house operations and giving staff a clear and simple procedure to complete financial and ordering processes, the risk of blame and un-recorded adjustments to achieve ‘balancing’ figures are removed. An employer offering these tools will significantly improve morale and team spirit, as any irregularity can be simply and clearly identified and attributed, creating an environment of trust through clearly defined, verifiable processes.
Beverlecs SmartBars responds to the need for staff to trust the technology they are working with and to have certainty that this technology is dependable and supporting their role. Thereby enabling them to work to the best of their abilities without the risk of errors which could lead to unwarranted criticism or blame, brought about by disjointed sales or accounting processes. By giving staff the assurance that their actions can be reliably confirmed you are making a significant step towards creating an environment of trust in the workplace.
By associating the movement of all products and cash with a known staff ID eliminates the opportunity for inaccuracy or blame as each operation is linked to the individual undertaking the task. Staff can be confident that they are accountable for their actions alone and concentrate instead on their service skills and customer engagement, in the knowledge that the drinks they serve are automatically priced and displayed together with a running total for each transaction.
Staff Well-being
Corporate policy towards employee well-being has been shown to reduce occupational health issues and absenteeism; but it also leads to engaged employees who feel a sense of purpose and a connection with their employer through an awareness of their well-being at work and how this affects them outside the workplace.
When your employees thrive, so does your company. By attracting the right staff and gaining their loyalty through engagement and good practice in the workplace, a positive experience is created at work and productivity, teamwork and customer satisfaction all improve – particularly important factors in the hospitality industry.
When developing Beverlecs SmartBars, we have made staff well-being a priority by removing those factors which generate stress in a busy hospitality environment. We have studied the best way to deliver a seamless service by identifying the conflicts between product and price identification, serving the product, transaction handling and customer interaction.
By linking the point of service with the point of sale, thereby removing the need to remember products and prices, Beverlecs SmartBars gives your staff more time to interact with your customers and the opportunity to offer excellent service while removing the risk of inaccuracies and disputes.
Staff well-being extends far beyond their customer facing role. Back of house activities such as end of shift and end of day cash up and balancing can be stressful and time-consuming, yet they are an essential part of maintaining accountability in a cash-based business. Beverlecs SmartBars provides a running account for each staff member directly linking what they have served with the revenues they have achieved, thereby simplifying shift and end of day completions. Stock control is also directly linked to this process providing accurate consumption totals to aid cost effective ordering and accurate stock management.
By removing fragmented back of house operations and giving staff a clear and simple procedure to complete financial and ordering processes, the risk of blame and un-recorded adjustments to achieve ‘balancing’ figures are removed. An employer offering these tools will significantly improve morale and team spirit, as any irregularity can be simply and clearly identified and attributed, creating an environment of trust through clearly defined, verifiable processes.
Beverlecs SmartBars responds to the need for staff to trust the technology they are working with and to have certainty that this technology is dependable and supporting their role. Thereby enabling them to work to the best of their abilities without the risk of errors which could lead to unwarranted criticism or blame, brought about by disjointed sales or accounting processes. By giving staff the assurance that their actions can be reliably confirmed you are making a significant step towards creating an environment of trust in the workplace.
By associating the movement of all products and cash with a known staff ID eliminates the opportunity for inaccuracy or blame as each operation is linked to the individual undertaking the task. Staff can be confident that they are accountable for their actions alone and concentrate instead on their service skills and customer engagement, in the knowledge that the drinks they serve are automatically priced and displayed together with a running total for each transaction.
Get in touch
Contact us and see how our bespoke systems can help you increase your profitability, improve your customer service and inspire your staff.
Please complete the form, email us at info@beverlecs.com or give us a call on 0800 689 5061
We look forward to speaking with you soon.